Privacy Policy

  1. General information

1.1 Preface

We respect your privacy in accordance with applicable law. You do not have to answer the questions we have asked you, but failure to answer these questions may, depending on the case, mean that we are unable or that we are refusing to enter into a relationship ( pre) contractual. to continue such a relationship or to carry out a transaction requested by you or by a third party in your favor.

1.2 Responsible

Corporate name: Alkado bvba – Mega Trading
Address: Priorijstraat 9 Postal code and municipality: B- 9950 Lievegem VAT number: BE 0474.417.991

  1. Processing of personal data when you use our website

Your visit to our website and your use of our online services are tracked. The IP address currently used by your device (for example your computer or mobile phone), the date and time, the type of browser and operating system of your device and the pages visited are recorded. This data is collected for data protection purposes and to optimize and improve our online services. It is in our best interest to protect our website and to improve our services. Any other processing of your data, except for statistical purposes in anonymous form, takes place exclusively within the framework of this data protection declaration. Apart from this, personal data is only stored if you provide it on your own initiative, for example in the context of your registration, a survey, an online request or for the execution of a contract. . We have taken appropriate technical precautions to ensure that your data is encrypted when logging in for registration or other services, i.e. protected against unauthorized access.

2.1 Newsletter Sign-Up

If you wish, you can subscribe to the newsletter on our site by completing the registration form provided for this purpose. If you complete the registration form and provide us with your personal data or if you have accepted our newsletter when registering as a customer, you will receive an email from us at the email address you gave us. provided. The personal data collected via the registration form will only be processed for sending newsletters to your e-mail address. Your personal data will only be kept until you unsubscribe from the newsletter, by clicking on the “unsubscribe” link at the bottom of each newsletter you receive from us. If you unsubscribe, your personal data will be deleted immediately. Please note: you will no longer receive newsletters from us after deleting your personal data.

2.2 Contact form

You can use the contact form on our website to contact us for a request. The personal data you entered in the contact form will only be processed to respond to your request. These personal data are only kept for the time necessary to answer your question.

2.3 More information on the form

You can use the Additional Information Request Form on our website to request more information about our services. The personal data you have entered in this form will only be processed to respond to your request. These personal data are only kept for the time necessary to answer your question.

2.4 Quote required

You can use our website to request a non-binding quote for our services. The personal data you have entered in this form will only be processed to respond to your request. These personal data are only kept for the time necessary to prepare your offer and until you do not accept our offer.

2.5 eShop

You can use our eShop and place an order. Any personal data you provide in our online store will only be used to enter into a contract with you and to perform that contract. The provision of your personal data is necessary to enter into a contract with us and to perform this contract. Without your personal data, we will not be able to process your order and we will not be able to conclude a contract with you. Your personal data will only be kept until the end of the contract with you, unless we are legally obliged to keep your data in order to provide it to government authorities, for example tax authorities. If you enter into a contract with us, your address will be transferred to our logistics providers to deliver the goods ordered by you on our behalf. This processing is necessary to perform the contract with you. Your personal data will only be retained by our logistics service providers until the goods you have ordered have been delivered to you, unless our logistics service providers are legally required to retain your data, e.g. to hand it over to government authorities, such as tax authorities. If you enter into a contract with us and choose to pay by credit card, we will transfer your credit card details to the credit card company that issued your credit card to process your payment. This processing is necessary for the performance of the contract with you. Your personal data will only be kept by your credit card company until your payment has been processed, unless your credit card company is legally required to keep your data, for example to provide it to authorities government, for example to tax authorities. If you contract with us and choose to pay by wire transfer, we will provide your bank details to your bank to process your payment. This processing is necessary for the performance of the contract with you. Your bank will only keep your personal data until your payment is processed, unless your bank is legally required to keep your data, for example to provide it to government authorities, for example to tax authorities.

2.6 Customer account registration

In order to take full advantage of the features of our eShop, you can create a customer account on our website. With a customer account, you are not required to provide us with your personal data each time you use our online store. When you complete the registration form and provide us with your personal data, you can choose a username and password. To complete your account registration, simply click on the confirmation link in the confirmation email. With your username and password, you can log into and use your account. The personal data you have entered in the registration form will only be processed to create and manage your customer account. The provision of your personal data is done on a voluntary basis. You are not obliged to provide us with your personal data and such provision is not necessary to comply with any legal or contractual obligation or an obligation necessary to enter into a contract. If you do not provide us with your personal data, this will not affect you, apart from the fact that we will not be able to create a customer account for you. Your personal data will only be kept until your account is deactivated.

  1. Information on the processing of your personal data

We process the personal data that you provide to us via our website and / or as part of the services offered there, in the strictest confidence. They are processed for the purposes for which our site was set up, namely the sale of services and goods, as well as a global view of the customer, the control of transactions and the prevention of irregularities, and for commercial purposes. . When you provide your information, you agree that we may share this information with members of our staff responsible for carrying out one or more of the above purposes and, where applicable, persons designated by you and / or employees of others. companies whose intervention is necessary for the achievement of one or more of the aforementioned purposes. You accept the exchange of data concerning you between the companies – existing and future – of our company.

The purpose of this data exchange is to allow participating companies to carry out central customer management, to have a global vision of the customer, to carry out studies, statistics and / or marketing actions, to provide the aforementioned services. delivery and control of the regularity of transactions (including the prevention of irregularities). The updated list of the companies of our company participating in the data exchange can be requested via info@megatrading.be or by one of the other ways by which you can contact us. You also give your consent to transfer the personal data processed within the framework of the execution of the applicable agreements to countries outside the European Union, provided that this is useful or necessary for the execution of the agreements. Personal data revealing your racial or ethnic origin will never be processed unless it emerges from data that identifies you (such as your name, first name, address and nationality).

Personal data which reveals your political opinions, your religious or philosophical beliefs or your membership of a trade union or which relates to your sex life is never processed, unless this emerges from other data (for example, payment transactions) . It is not excluded that our privacy policy will change in the future. We recommend that you periodically review the text of this statement to stay informed of any changes.

  1. Your rights

You can exercise your rights at any time by sending an email to info@megatrading.be.

These rights are:

– The right to receive information on data processing and a copy of the data processed
– The right to request that incorrect data be corrected or incomplete data completed
– The right to request the deletion of personal data and, if the personal data is public

have been made, that the other data controllers are informed of this request
– The right to request the limitation of data processing
– The right to receive personal data about the data subject in a structured format, commonly used and

machine-readable form and request that this data be transferred to another een

controller
– The right to oppose and stop data processing
– The right to withdraw at any time a consent given to the processing of data based on

of your consent. This withdrawal will not affect the legality of the

processing based on your consent before its withdrawal
– The right to lodge a complaint with a supervisory authority if you believe that the

data processing infringes your rights

  1. Minors

Persons under the age of 18 should not submit any information to our company, request services, or engage in any other legal act on this site without the consent of a parent or legal guardian, unless the law in force does not allow it.

  1. Site modifications

Our company may modify this privacy policy, modify or discontinue access to the site or modify the content of the site at any time with or without notice.

Mega Trading 

E-mail: info@megatrading.be